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Shipping

We ship via UPS and USPS which normally takes about 7-10 days for delivery. For faster delivery we can ship your order UPS 3 day, UPS 2 day, or UPS Overnight. The online order form will show these options. At checkout, please choose the shipping option of your preference.

2017 HOLIDAY SHIPPING INFORMATION

Christmas falls on a Monday this year, which means Friday the 22nd is the last day for regular deliveries, and Saturday the 23rd is the last day for any deliveries. If you’d like delivery on Saturday, December 23rd, please call customer service at 800-222-3142 x249 so we can make sure everything arrives on time.

For Ground Shipping, to receive by December 22
  • Pacific Time Zone, order by December 13
  • Mountain Time Zone, order by December 14
  • Central Time Zone, order by December 15
  • Eastern Time Zone, order by December 16
For Expedited Shipping, to receive by December 22
  • Three Day Shipping, order by December 15 for all time zones.
  • Two Day Shipping, order by December 18 for all time zones.
  • Overnight Shipping, order by December 19 for all time zones.

For Saturday Delivery on December 23
Please call 1-800-222-3142 ex. 249 to find out if UPS is shipping to your address on Saturday December 23 (they don't go everywhere on Saturdays).

DELIVERY CHARGES
  • up to $15.00 = $3.95
  • $15.01 - $30.00 = $5.95
  • $30.01 - $45.00 = $7.95
  • $45.01 - $85.00 = $9.95
  • $85.01 - $125.00 = $11.95
  • $125.01 - $185.00 = $14.95
  • $185.01 - $250.00 = $17.95
  • $250.01 and up = $19.95
SPECIAL DELIVERY CHARGES

UPS Next Day Air, 2nd Day Air, and 3 Day Select shipping refers to the amount of time it takes for your order to arrive ONCE IT HAS SHIPPED. Because we make each piece by hand, your order may take up to 5 business days before it is shipped EVEN IF YOU HAVE SELECTED ONE OF THESE OPTIONS. Business days are Monday-Friday and exclude any holidays. If you need an item faster, please call Customer Service at 800-222-3142 so we can make sure your order gets to you on time.

  • UPS 3-Day AIR = regular shipping charges plus $15.00
  • UPS 2-Day Air = regular shipping charges plus $25.00
  • UPS Next Day Air = regular shipping charges plus $35.00
  • UPS Next Day with Saturday delivery = regular shipping charges plus $55.00

Please call for shipping charges when:

  • Large orders require additional or oversized boxes.
  • Orders are being shipped outside the United States.

INTERNATIONAL ORDERS

We are sorry we cannot currently take orders online that are shipping to addresses outside the US. Please call Customer Service at 800-222-3142 (US and Canada) or 1-802-388-8666 (worldwide) to place your order.

You may be charged customs duties by the country to which your order is shipping.