Update: Due to worldwide COVID-related supply chain disruptions, we're currently experiencing shipping delays for certain product components.
The 10" glass globes that we use for our large oil lamps (Mariner, Cape, Lodge, Onion) have not yet arrived at our workshop, which means that shipping of those lamps and their replacement chimneys is delayed. We're hoping for a delivery date of late July, although arrival times are still not guaranteed. We're sorry for this inconvenience and are doing everything possible to get your orders to you. If the chimneys arrive sooner, we will notify you by email.
If you're in a rush to get your lamp, you can always call a Danforth store to check availability - we do have some large lamps in stock there! Find a full list of our stores here.
Please don't hesitate to contact Customer Service with any questions. (Available: Monday through Friday 8:30 am to 5:00 pm EST.)
We'll update this page as soon as any of this changes. Thank you for your understanding!
We are currently processing online orders with our regular lead time.
Once your order ships out of our workshop, you will receive a shipment confirmation email from us with tracking information.
Note: Due to the handcrafted nature of each piece of pewter, right now it is taking 5-7 days for web orders to be processed and leave our Vermont workshop. If you are close to one of our retail store locations, you can visit a store. Our store associates and managers are here to help you find that special gift. If you are looking for a particular item, we suggest you call the store 1st to make sure it is still in stock. To find our retail locations, please click HERE.
U.S. DELIVERY CHARGES
U.S. SPECIAL DELIVERY CHARGES
- up to $15.00 = $2.99
- $15.01 - $55.00 = $4.99
- $55.01 - $85.00 = $6.99
- $85.01 - $150.00 = $9.99
- $150.01 - $250.00 = $14.99
- $250.01 and up = $19.99
UPS Next Day, 2nd Day, and 3 Day Select shipping options refer to the amount of time it takes for your order to arrive ONCE IT HAS SHIPPED.
Due to the unusually high mail volume this year, combined with COVID disruptions, it may take a little longer for orders to arrive at their final destinations.
Because we make each piece by hand, your order may take 5-7 days before it is shipped EVEN IF YOU HAVE SELECTED ONE OF THESE OPTIONS.
- UPS 3-Day = regular shipping charges plus $15.00
- UPS 2-Day = regular shipping charges plus $25.00
- UPS Next Day = regular shipping charges plus $35.00
- UPS Next Day with Saturday delivery = regular shipping charges plus $50.00
CANADA DELIVERY CHARGES
We ship VIA USPS to Canada. You can also visit our storefront on Amazon CA.
We are sorry but we cannot guarantee shipping times to Canada due to packages needing to clear customs.
- up to $15.00 = $9.95
- $15.01 - $45.00 = $15.95
- $45.01 - $85.00 = $17.95
- $85.01 - $125.00 = $25.95
- $125.01 - $185.00 = $30.95
- $185.01 - $250.00 = $39.95
- $250.01 - $500.00 = $52.95
- $500.01 - and over = $65.95
Please call for shipping charges when:
- Large orders require additional or oversized boxes.
- Orders are being shipped outside the United States and Canada.
We cannot currently take online orders that are shipping to addresses outside the US and Canada. Please call Customer Service at 800-222-3142 ext. 249 (US and Canada) or 1-802-388-8666 (worldwide) to place your order.
Contact us to get a shipping quote. Make sure you have the shipping address and the product(s) that you would like shipped. You can request a quote by phone or email at email@example.com.
You may be charged customs duties by the country to which your order is shipping.
Wholesale orders are shipping 5-7 days after the order is placed. Please contact customer service if you have any questions on the shipment of your wholesale order or to expedite a shipment.